State Farm® Insurance Agent Billy Tecklenburg
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathy Taylor
May 21, 2026
"Tasha was AMAZING, patient and very knowledgeable. She went above and beyond to get me and my family started up on our new auto and renters insurance policies. She was great, 5 stars all across the board. I would recommend State Farm to anyone. Thank you again Tasha for your outstanding support! ☺️"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Billy Tecklenburg’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Westerville ."
Lawrence Murtz
May 21, 2026
"I just switched my auto and renters insurance to State Farm and it was so easy. The agent was very helpful and informative about coverage and policies. I’ve had state farm in the past and had great success with them. I’m looking forward to enjoying my piece of mind knowing I have great coverage with a reputable company."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Billy Tecklenburg’s Team. "
Cody
May 19, 2026
"Called Statefarm for a quote and got in contact with dakota. He was very fast and professional even had a small conversation outside of insurance. would recommend him to anybody"
Hearcel Craig
May 18, 2026
"I had a wonderful experience with Tasha getting State Farm Insurance. She was extended knowledgeable and helpful."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Alex
May 16, 2026
"Tasha was Very informative and helpful with going through the whole process. I got a much better rate with added benefits."
Brandy Blevins
May 13, 2026
"I had a pleasant conversation with Dakota. He was incredibly kind, helpful, and even funny. He made sure I was fully aware of all the discount options available. I would highly recommend his service."
"We appreciate your review, Brandy. We are so happy that you had such a wonderful experience with State Farm Agent Billy Tecklenburg’s Team here in Westerville ! "
kayla fifer
April 20, 2026
"I spoke with Tasha she was lovely, got back to me quickly and helped get me set up with my much better much cheaper full coverage policy!"
"Kayla, it is a pleasure to hear what a wonderful experience you have had with our State Farm agency! "
Melissa Gibbs
April 13, 2026
"Good customer service and answers all my questions"
"We appreciate your review, Melissa. We are so happy that you had such a wonderful experience with our State Farm agency team here in Westerville! "
Taylor Cox
April 7, 2026
"Easy time"
"Thank you so much for the 5-stars, Taylor! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to our State Farm agency team anytime."
Michael Johnson
April 1, 2026
"Tasha is Very nice and professional"
"Thank you for your kind review of our State Farm agency team. We appreciate it!"
Krystina
April 1, 2026
"Billy was great, I hate shopping for insurance but he made the process simple and explained everything thoroughly 10/10"
"We are grateful for your 5-star review, Krystina! Thanks for taking a moment to share your positive rating of State Farm Agent Billy Tecklenburg’s Team here in Westerville . "
Floyd Kirkland
March 20, 2026
"Customer Service and accounting procedures are very poor, making it extremely difficult to resolve basic policy issues!"
"Thank you for your feedback. We’re truly sorry this has been so frustrating—situations like this are upsetting and stressful. Our review of the situation determined the mailed payment never reached our office and was intercepted and fraudulently cashed. As soon as we identified what occurred, we attempted to contact you multiple times without success to review the findings and help with next steps, including recommending that you report the fraud and work with your bank/financial institution to pursue recovery and prevent further misuse. We take customer care seriously and remain available to help—please contact us if we can assist."
Ashley Saylor
March 19, 2026
"Wonderful to work with! Quick, straight to the point. Very honest and trusting when describing policies. Very Happy with service received."
"Ashley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Billy Tecklenburg’s Team—we are always here to help!"
Garrett Little
March 9, 2026
"I really would like to say, Tasha you were nothing short of amazing to work with, the process was beyond a breeze and being welcomed in to State Farm like family is such a amazing feeling. Thank you so much and you have me as a loyal customer for years to come!"
"Thank you for the amazing review, Garrett! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Emily Johnson
March 6, 2026
"Updated Review – Based on My Experience as a Homeowner Several years ago I left a positive review for this State Farm office after they helped me save a little money on my auto insurance. At the time, I only had auto coverage with them and had not yet purchased a home. Unfortunately, after our recent experience with our homeowners policy, I feel obligated to update my review. When my husband and I bought our home, we chose to insure it through this office because we believed we were working with a trusted agent who would help make sure we had appropriate coverage. We relied on their expertise when setting up our homeowners policy. Recently, our basement flooded due to a plumbing issue. What followed was one of the most disappointing customer service experiences I have ever had with any company. When we reported the flooding, no one from State Farm or this office contacted us to provide guidance on next steps or referrals for mitigation, restoration, or plumbing services. We were left scrambling to research and coordinate everything ourselves while dealing with a flooded basement. After waiting about three weeks, the adjuster came to inspect the damage. The inspection lasted roughly ten minutes and the adjuster informed us that the claim would be denied. When I asked about next steps or whether there was any type of review or appeal process, I was told there was not. To make matters more frustrating, the adjuster mentioned that there is a specific policy endorsement that would have covered this type of incident—but we did not have it. From what I understand, this endorsement would likely have only minimally increased our premium. It was never discussed with us when our policy was set up, despite the fact that guidance on appropriate coverage is exactly why people work with insurance agents in the first place. We are now facing thousands of dollars in out-of-pocket repairs. After sharing this experience with the office, the agent who originally signed us up didn’t even respond to my email. Instead, the response was passed off to another staff member. After years of being a loyal customer, that lack of accountability was incredibly disappointing. Based on how this claim and the surrounding communication were handled, I would strongly caution anyone considering insurance through this office."
"Thanks, Emily! Welcome to our State Farm Family!"
Bob Kuhn
January 23, 2026
"Dakota was a pleasure to work with, very pleasant and professional. He explained everything and made me feel more confident in my insurance coverage."
"Thanks, Bob. Really grateful that you took the time to recognize Dakota's service. Please let us know if we can ever help! "
Myra
January 16, 2026
"Dakota was very friendly and helpful, had a great experience and definitely recommend :)"
"Thanks, Myra! Super glad to hear. Call us anytime! "
Xavier Casanova
December 21, 2025
"Easy to sign up for, helpful and nice. Also very affordable. Highly recommend!"
"Thanks for saying so, Xavier. Really appreciate it! "
Craig Smith
November 24, 2025
"Seamless and courteous approach to helping me change policies."
"Thanks, Craig! Welcome to State Farm!"
Karen Forys
November 20, 2025
"Our agent, Dakota was excellent. No high pressure sales. He provided all of the information we needed to make an informed decision. All questions were answered professionally and options provide. Needless to say, we are now State Farm customers. Karen Forys"
"Thanks for saying so, Karen! Dakota does a great job and we're so glad he was able to work with you! "
Stacey Walkling
October 31, 2025
"The team at State Farm was very nice and was able to answer all of my questions! Dakota, who handled my insurance information was polite and professional! On top of all that I saved money when I switched! This is great company to work with!"
"Thanks so much, Stacey! This is an AWESOME review. We appreciate you taking the time to recognize Dakota. "
Kamiyah Mitchell
October 22, 2025
"Seth was really nice and friendly to work with. I got a very good price for both home and auto insurance saving over $100 than my previous insurance. Very grateful and happy to now be apart of the State Farm team 😊 recommend this office to anyone looking for insurance! (Also got quoted and insured very quickly over the phone)"
"This rocks, thanks Kamiyah!! We're happy to have you on our team!!"
Angela
October 15, 2025
"Awesome customer service! Quick, informative, and saved me money. 😊"
"Thanks so much, Angela! We're happy to hear it! "
JB Dec
October 13, 2025
"I had great experience and thank you so much"
"We appreciate you saying so! Thank you! "
h richardson
October 7, 2025
"I called and spoke with Seth for auto insurance. He was awesome, very friendly, very professional, and I got a great rate."
"Thanks so much! Please call if we can ever help! "